Support
Our highly qualified technical support team is at your disposal 24x7 and always ready to help with professional advice and if necessary to resolve the most challenging issues. Free technical support offered with each software license guarantees successful project launching. We design our software to minimize the need for technical support but free technical support is a warranty card that should keep you confident. Support is provided through web based Help Desk system, the phone line for emergency technical support is also available.
Post a Support Ticket
All customers receive a login to our help desk after purchase. To login to our help desk and post a support ticket, click here.
Telephone Support
When telephoning OrionApps, the response is immediate: clients speak directly with a live technician who can assist them. Most client questions and problems are dealt with in a matter of minutes, with a minimum of inconvenience for the client. More complicated issues are resolved by alerting senior engineers or directing the caller to the appropriate non-technical department.
Telephone technical support can be purchased separately. Also email and forum support is free to all customers.
